Join our dynamic customer support team as a Chat Support Executive, assisting international customers through written channels. Deliver exceptional service while working in a fast-paced environment.

Key Responsibilities:

✔ Handle customer queries via live chat/email in English
✔ Provide accurate information about products/services
✔ Resolve complaints with patience and professionalism
✔ Maintain response time and quality standards
✔ Document interactions in CRM systems

Requirements:

✅ Education: Graduate/Undergraduate (12th pass acceptable with experience)
✅ Experience:

• Freshers: ₹15K-20K in-hand
• Experienced (6+ months in international chat): ₹27K-35K + incentives
  ✅ Skills:
• Excellent written English communication
• Typing speed 30+ WPM with accuracy
• Basic computer proficiency

Perks & Benefits:

💰 Competitive salary + performance incentives
🖥️ Modern workspace with great amenities
📈 Career growth opportunities
👔 Professional development programs

Interview Process:

1. HR Screening → 2) Chat Assessment → 3) Final Round

We're seeking an experienced Process Trainer/VNA Coach to elevate performance in our US voice operations. You'll design & deliver training programs to enhance customer interactions and ensure process compliance.

Key Responsibilities:

• Conduct new hire & refresher training sessions
• Monitor calls & provide constructive feedback
• Develop training materials & quality frameworks
• Coach agents on communication & process adherence
• Analyze performance gaps & implement improvement plans

Must Have:
✔ 1+ year as Process Trainer/VNA Coach for US voice process
✔ Excellent English communication & presentation skills
✔ Strong understanding of US customer service metrics
✔ Undergraduate or higher (12th pass with relevant exp may apply)

Why Join?
💰 Up to ₹8 LPA (based on experience)
🚗 One-side cab facility
📈 Career growth into Quality/Operations roles
🏅 Recognition & incentive programs

Hiring Process:

1. HR Screening → 2) Training Demo → 3) Final Interview

We are hiring an experienced Team Leader to oversee a US Voice Process team in Noida. You will lead a group of customer support executives, ensuring high-quality service delivery, meeting KPIs, and driving team performance.

Key Responsibilities:

✔ Lead & mentor a team of 15-20 customer support agents handling US Voice Process.
✔ Monitor call quality, AHT, CSAT, and SLA compliance to meet client expectations.
✔ Conduct performance reviews, coaching sessions, and training for skill development.
✔ Handle escalations and ensure timely resolution of complex customer issues.
✔ Prepare daily/weekly performance reports and share insights with senior management.
✔ Foster a positive work culture and motivate the team to achieve targets.

Requirements:

✅ Education: Graduation Mandatory (Any Stream).
✅ Experience:

• 1+ year as a Team Leader (US Voice Process) on paper.
• Prior experience in customer service/BPO (US market).
  ✅ Skills:
• Strong people management & leadership abilities.
• Excellent verbal & written English communication.
• Proficiency in MS Excel & reporting tools.
  ✅ Shift: Night Shift (US Timings) | 5-day working week (Rotational offs).

Salary & Benefits:

💰 CTC: Up to ₹7 LPA (Based on experience).
🚗 Transport: One-side cab facility (Pickup/Drop).
🏆 Perks:

• Performance-based incentives.
• Career growth opportunities into Operations Management.
• Health insurance & wellness programs.

Interview Process:

1️⃣ HR Screening
2️⃣ Operations Round (TL Experience Check)
3️⃣ Versant/Communication Test
4️⃣ Final Discussion with Senior Management

Join Six Sails, a leading captive B2B sales unit, as an Inside Sales Executive. Drive revenue growth by engaging with global clients in the print media industry via outbound calls, lead generation, and sales conversions.

Key Responsibilities:

✔ Prospect & pitch B2B clients (print media solutions) via outbound calls.
✔ Generate qualified leads and nurture them through the sales funnel.
✔ Achieve monthly sales targets with a consultative approach.
✔ Maintain CRM records & provide sales reports.
✔ Collaborate with marketing & sales teams for campaign alignment.

Requirements:

✅ Education: Graduate (Mandatory).
✅ Experience: 1+ year in B2B sales/lead generation (Print Media/Advertising preferred).
✅ Skills:

• Strong English communication + persuasive sales pitch.
• Comfortable with outbound cold calling.
• Target-driven & resilient.
  ✅ Shift: Fixed night shift (US/UK hours) | Fixed Sat-Sun off.

Salary & Benefits:

💰 CTC: Up to ₹6.5 LPA (In-hand: ₹45K–50K/month + uncapped incentives).
🚗 Transport: Both-side cab facility (Faridabad pickup/drop).
🏆 Perks:

• High-growth sales career path.
• Sponsored sales training & certifications.
• Performance-based rewards.

Interview Process:

1️⃣ HR Screening
2️⃣ Versant/Communication Test
3️⃣ Sales Pitch Assessment
4️⃣ Operations Round

Job Description:

Join Airbnb’s Customer Support team as a Blended Process Executive, handling voice & non-voice support (calls, chats, emails) for Airbnb hosts and guests worldwide. Provide seamless assistance on bookings, payments, policies, and issue resolution while ensuring a 5-star customer experience.

Key Responsibilities:

✔ Handle inbound/outbound calls, emails, and chats in English & Hindi.
✔ Assist guests & hosts with bookings, cancellations, refunds, and policy queries.
✔ Resolve customer concerns with patience, accuracy, and empathy.
✔ Maintain high CSAT (Customer Satisfaction) scores & meet SLAs.
✔ Document interactions and escalate complex issues when needed.

Requirements:

✅ Education: Graduate/Undergraduate (12th pass minimum).
✅ Experience: Freshers (24K in-hand) OR 1+ year in BPO (up to 40K in-hand).
✅ Languages: Fluent in English + Hindi (spoken & written).
✅ Skills: Strong communication, problem-solving, and multitasking.
✅ Shift Flexibility: Willing to work rotational shifts & week-offs.

Salary & Benefits:

💰 Freshers: ₹24,000 in-hand | Exp (1+ yr BPO): Up to ₹40,000 in-hand
📊 CTC: Up to ₹5.80 LPA (including bonuses & incentives).
🚌 Transport: Both-side cab facility (safety assured).
🍲 Meals: Free meal during shifts.
🎁 Perks: Yearly travel voucher worth $150, wellness programs.

Interview Process:

1️⃣ MCAT Assessment (Cognitive & Behavioral Test)
2️⃣ HR Screening (Basic Fitment Check)
3️⃣ Versant Test (Language & Communication Evaluation)
4️⃣ Operations Round (Final Interview with Ops Manager)

We are looking for a Customer Service Representative (Voice Process) to join Airbnb’s global support team. In this role, you will assist Airbnb hosts and guests by resolving inquiries, providing solutions, and ensuring a seamless customer experience.

Key Responsibilities:

• Handle inbound and outbound customer calls for Airbnb hosts and guests.
• Provide prompt, accurate, and empathetic solutions to customer concerns.
• Assist with booking modifications, cancellations, refunds, and policy-related queries.
• Escalate complex issues to the relevant teams when necessary.
• Maintain detailed records of customer interactions and resolutions.
• Adhere to Airbnb’s service quality and response time standards.

Requirements:

• Graduation is mandatory.
• Minimum 1 year of international voice process experience (BPO/Customer Support).
• Excellent English communication skills (verbal & written).
• Strong problem-solving skills and ability to handle customer complaints professionally.
• Willingness to work in rotational shifts & rotational week offs.
• Tech-savvy with experience using CRM tools and support platforms.

Benefits & Perks:

• Both-side transport facility (pick-up & drop).
• One free meal per shift.
• Yearly free voucher worth $150 (travel or stay discounts).
• Competitive salary: Up to ₹36,800 in-hand (₹42,000 CTC).
• Career growth opportunities within Airbnb’s global support network.

Location: [Specify if Remote/On-site]
Job Type: Full-time

Job Description:
We are hiring a Technical Support Engineer to assist customers with technical issues related to our products/services. The role involves troubleshooting, diagnosing problems, and providing effective solutions.

Key Responsibilities:

• Provide technical support via phone, email, or chat.
• Diagnose and troubleshoot hardware/software issues.
• Guide customers through step-by-step solutions.
• Document technical issues and resolutions.
• Collaborate with the development team for complex issues.

Requirements:

• Prior experience in technical support/IT helpdesk.
• Knowledge of [specific software/hardware if required].
• Strong problem-solving and analytical skills.
• Customer-focused with patience and clarity in communication.

Perks & Benefits:

• Competitive salary + performance bonuses.
• Certification & training support.
• Friendly & collaborative work environment.

Location: [Specify if Remote/On-site]
Job Type: Full-time

Job Description:
We are seeking a dynamic International Sales Executive to drive business growth by acquiring and managing clients globally. The role involves market research, lead generation, and closing deals.

Key Responsibilities:

• Identify and engage potential international clients.
• Conduct market research to explore new business opportunities.
• Negotiate contracts and close sales deals.
• Maintain strong relationships with existing clients.
• Collaborate with the marketing team for sales strategies.

Requirements:

• Proven experience in international sales/B2B sales.
• Excellent communication and negotiation skills.
• Proficiency in English (additional languages are a plus).
• Strong analytical and problem-solving abilities.

Perks & Benefits:

• Attractive commission structure.
• Travel opportunities (if applicable).
• Professional development programs.

Location: Remote
Job Type: Full-time/Part-time

Job Description:
We are looking for a skilled Customer Service Representative (Voice) to handle customer inquiries, provide product/service information, and resolve issues efficiently. The ideal candidate should have excellent communication skills and a customer-centric approach.

Key Responsibilities:

• Handle inbound/outbound customer calls professionally.
• Assist customers with queries, complaints, and product support.
• Maintain accurate records of customer interactions.
• Escalate complex issues to the relevant departments.
• Ensure high customer satisfaction through prompt resolutions.

Requirements:

• Strong verbal communication skills in [English/other languages].
• Prior experience in customer service (voice process) preferred.
• Ability to multitask and work in a fast-paced environment.
• Basic computer proficiency.

Perks & Benefits:

• Competitive salary + incentives.
• Flexible work shifts.
• Career growth opportunities.