Customer Service Executive – Chat Process

Full Time
Posted 4 months ago
Join our dynamic customer support team as a Chat Support Executive, assisting international customers through written channels. Deliver exceptional service while working in a fast-paced environment.
Key Responsibilities:
✔ Handle customer queries via live chat/email in English
✔ Provide accurate information about products/services
✔ Resolve complaints with patience and professionalism
✔ Maintain response time and quality standards
✔ Document interactions in CRM systems
Requirements:
✅ Education: Graduate/Undergraduate (12th pass acceptable with experience)
✅ Experience:
- Freshers: ₹15K-20K in-hand
- Experienced (6+ months in international chat): ₹27K-35K + incentives
✅ Skills: - Excellent written English communication
- Typing speed 30+ WPM with accuracy
- Basic computer proficiency
Perks & Benefits:
💰 Competitive salary + performance incentives
🖥️ Modern workspace with great amenities
📈 Career growth opportunities
👔 Professional development programs
Interview Process:
- HR Screening → 2) Chat Assessment → 3) Final Round
Job Features
Job Category | Customer Service |