Customer Service Executive – Chat Process

Full Time
Posted 4 months ago

Join our dynamic customer support team as a Chat Support Executive, assisting international customers through written channels. Deliver exceptional service while working in a fast-paced environment.

Key Responsibilities:

✔ Handle customer queries via live chat/email in English
✔ Provide accurate information about products/services
✔ Resolve complaints with patience and professionalism
✔ Maintain response time and quality standards
✔ Document interactions in CRM systems

Requirements:

✅ Education: Graduate/Undergraduate (12th pass acceptable with experience)
✅ Experience:

  • Freshers: ₹15K-20K in-hand
  • Experienced (6+ months in international chat): ₹27K-35K + incentives
    ✅ Skills:
  • Excellent written English communication
  • Typing speed 30+ WPM with accuracy
  • Basic computer proficiency

Perks & Benefits:

💰 Competitive salary + performance incentives
🖥️ Modern workspace with great amenities
📈 Career growth opportunities
👔 Professional development programs

Interview Process:

  1. HR Screening → 2) Chat Assessment → 3) Final Round

Job Features

Job CategoryCustomer Service

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