Location: Remote
Job Type: Full-time/Part-time

Job Description:
We are looking for a skilled Customer Service Representative (Voice) to handle customer inquiries, provide product/service information, and resolve issues efficiently. The ideal candidate should have excellent communication skills and a customer-centric approach.

Key Responsibilities:

• Handle inbound/outbound customer calls professionally.
• Assist customers with queries, complaints, and product support.
• Maintain accurate records of customer interactions.
• Escalate complex issues to the relevant departments.
• Ensure high customer satisfaction through prompt resolutions.

Requirements:

• Strong verbal communication skills in [English/other languages].
• Prior experience in customer service (voice process) preferred.
• Ability to multitask and work in a fast-paced environment.
• Basic computer proficiency.

Perks & Benefits:

• Competitive salary + incentives.
• Flexible work shifts.
• Career growth opportunities.